MongooseGeneral
Power!
2025-11-18 01:36 UTC · Q (#249)
Dear Customer,
Our upstream datacenter provider will be performing scheduled power infrastructure maintenance at our Chicago, IL facility to replace and upgrade UPS and transfer switch equipment. This work will increase power reliability and long-term capacity for all tenants.
Maintenance Window:
Wednesday, November 19 @ 10:00 PM CST – Thursday, November 20 @ 4:00 AM CST
Expected Service Impact: ~1–2 hours of downtime within the window (centered around midnight - 2 AM)
What to Expect
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Our team will gracefully shut down servers ahead of the window to protect customer data and hardware.
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Power will be fully cut while the facility performs the UPS and ATS replacement.
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Once power is restored, we’ll bring systems online immediately, beginning with core infrastructure and client services.
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We do not anticipate any data loss or configuration changes.
During this period, services hosted in our Chicago datacenter—including VPS, Dedicated Servers, and some Shared Hosting environments—will be temporarily unavailable.
We’ll post real-time updates before, during, and after the event on our status page here: status.tnahosting.net
If you have questions or would like to coordinate shutdowns of specific services or servers, please open a support ticket before the maintenance window.
Thank you for your patience and understanding as we continue improving the reliability of our Chicago facility.
Best regards,
TNAHosting LLC